FAQ

Pre-Sales


Can I schedule a demo?
Yes, our team is available to perform demos. For scheduling, please contact our product experts.

Do you perform custom data jobs?
Yes. We have had significant success with custom data job performance for our clients, including projects dealing with associated domains and IPs, determining identification of multi-tenanted or single-tenanted IPs, and working with hedge funds. We have a great deal of resources and are equipped to deliver on many custom data jobs. For more information and to schedule a custom data job, please contact us at our Enterprise Sales department.

Billing


What are the differences between the packages you offer? The packages we offer differ mainly in regard to the features our individual customers intend to use on the SecurityTrails API. We offer a free plan, as well! To check the specific features that are offered in our Pricing Plans, check out our Pricing page.

What forms of payment do you accept? We accept all major credit cards online through our console. If you prefer to pay by PayPal or bank transfer, please contact us for additional assistance here.

Do you accept annual payments? Yes, we accept annual pre-payments. Please contact us for additional information regarding annual pre-payment processing. We are currently expanding our menu to include an automated form for this option in the future.

Do you prorate the first month? Yes. Billing for the first month is currently prorated. Monthly charges following the first month are billed at the start of each calendar month.

API


What languages do you have for API Docs?Our API Docs are available for cURL, Node, Ruby, JavaScript and Python.

Where are your API Docs located on the SecurityTrails website? To learn more about our API Docs, please access SecurityTrails API Docs by going to the Support drop-down menu and selecting API Docs. From this point, you can choose to start with our Introduction page or go directly to API Reference.

What kind of SDKs do you offer? We offer a NodeJS and Python wrapper for SDKs. For more details, please visit our Integrations page.

Data


How far back does your DNS History go? We began collecting our DNS record history in 2008.

How far back does your WHOIS data go? The WHOIS data history chronology is multi-leveled. Some data, such as our ccTLDs, go back to last year; other data starts from a specific date in the past, dependent upon when we obtained a particular domain or when a specific domain was actually created.

If I find something cool in your data, can I submit it? Yes. We have a data bounty program that rewards individuals reporting interesting data found on the SecurityTrails platform.

Do you offer JSON dumps of your data for offline access in your infrastructure? We do offer JSON dumps of data for offline access. It is available for our Enterprise Clients. If you are interested in working with SecurityTrails as an Enterprise Client, please contact us for more information.

How do you differ from Farsight DNS? The main difference between SecurityTrails and Farsight DNS is in the way we obtain the domain lists. Farsight DNS uses IPS data, while SecurityTrails uses zone files. For example, if SecurityTrails does not have access to a specific ccTLD, we would not have the data; in this case, we will use crawlers to obtain the domain. In addition, when there is no request for a domain, Farsight DNS will not have any data, but SecurityTrails will be able to provide it.

What integrations do you have? We offer SpiderFoot, Splunk, Intrigue.io and Phantom Cyber for integration. We are constantly working on finding more partnerships with OSS so we can provide even more integrations. If you are interested in finding out about all of the integrations we offer, please check out our Integrations page.

Partnership


Do you exchange data? At the moment, we do data exchange in specific circumstances. If you are interested in collaborating with us on trading data, please contact us here for more information.